Duncan Aviation has entered into a new sales and repair services agreement with Honeywell Aerospace that enhances support for mutual customers. This agreement covers a wide range of business jet, turboprop, rotor-wing and regional/commercial make/model aircraft.
Duncan Aviation now manages the sales, exchange and repair services for specified Honeywell avionics content, flight controls, electronic flight control instruments, air data and attitude heading reference units on legacy platforms.
As a licensed Honeywell authorised service centre and channel partner, this expanded service builds upon the existing Honeywell authorisations by adding more than 2,000 part numbers on nearly 100 fixed and rotor-wing aircraft platforms.
“We are dedicated to providing the highest level of component service and sales in the industry,” says Mark Cote, Duncan Aviation VP of component services and satellites. “Our investment in the expansion of our component capabilities and product offerings is just the latest in a 50 plus year relationship we have enjoyed with Honeywell. It is exciting to add these products and capabilities to the long list of Honeywell components we support today.”
On 1 February, Duncan's parts and rotables sales team took over managing the parts sales transactions for this new Honeywell inventory, including AOG. They increased available customer support by adding six additional parts sales and customer account reps who are online and available to serve customers, both domestic and international. To house the more than 2,500 anticipated Honeywell legacy units, a new parts warehouse has been constructed with over 1,700 sq ft.
This investment continues with 50 additional test sets, 12 new avionics repair benches and factory training for eight technicians with more onsite training performed at the Duncan Aviation avionics instruments repair facility in Lincoln, Nebraska. Duncan Aviation anticipates the need to hire up to 12 new avionics technicians in the coming months.
Duncan's satellite network enhances repair capabilities by providing avionics line maintenance on Honeywell units for customers at strategically placed regional repair shops across the country where select inventory is onsite for easy access.