Jet Aviation is celebrating 15 years of successful operations in Dubai, UAE. The company's MRO and FBO facility at Dubai International airport was officially inaugurated at the 2005 Dubai Airshow. Three years ago, at the same airshow, the company launched a second FBO at Al Maktoum International airport in Dubai South.
As the first executive aviation maintenance facility at Dubai International, Jet Aviation launched its MRO and FBO facility with the intention of strengthening its global services network and supporting its growing clientele in the Middle East. Now a major hub in the Middle East, the company has received numerous awards for outstanding safety and service, most recently voted number one in the Professional Pilot 2020 PRASE Survey's Best Middle East & African FBO category as well as Fixed Base Operator of the Year at the 2019 Aviation Business Awards. Following a recent audit, the company's high safety standards were also just acknowledged by IBAC through the reissue of IS-BAH Stage II certificates to Jet Aviation Dubai at both of its FBO locations at DXB and DWC.
Since opening for business in 2005, the company's line and base maintenance centre continues to invest in its capabilities, services, employees and local communities. Working closely with manufacturers and aviation authorities, the company supports numerous national approvals and multiple OEMs. It is an ASC for Gulfstream Aerospace and Boeing Business Jets, an appointed member of the ACJ service centre network and complements a large service portfolio with additional approvals for Dassault, Bombardier and Embraer aircraft types. Coupled with a burgeoning 24/7 global AOG support team, the facility is the preferred service provider in the Middle East
Jet Aviation operates a network of MRO facilities in Basel, Dubai, Geneva, Hong Kong, Shanghai, Singapore and Vienna that support one another and coordinate scheduled and on-demand maintenance, including global 24/7 AOG support. Just last month, the company's Dubai maintenance facility delivered the region's first 4C-Check on a Dassault Falcon 50, working with the company's historic MRO facility in Basel for technical input.
“Our goal is to exceed customer expectations in all that we do, ensuring the highest safety and quality standards and providing an exceptional customer experience,” says Hardy Butschi, VP of regional operations Middle East and general manager Dubai. “I'd like to take this opportunity to thank all of our customers, partners and employees for their ongoing support. Without them, we wouldn't be here today.”
Jet Aviation has recently received IS-BAH Stage II certificates for 10 FBOs across its network. The company also received IS-BAH Stage I registration for its FBO in Yanbu, Saudi Arabia, and expects further IS-BAH certifications in 2021.
The company has taken receipt of IS-BAH Stage II safety renewals for the following FBOs in EMEA and Asia: Geneva and Zurich, Switzerland; Dusseldorf, Germany; Vienna, Austria; Dubai (DXB and DWC), United Arab Emirates; Jeddah, Medina and Riyadh, Kingdom of Saudi Arabia; Singapore.
“The fact that Yanbu's registration coincides with the renewal of Stage II registration at ten of our global FBOs speaks volumes about our culture of safety and high standards,” says Stefan Benz, Jet Aviation's senior VP of regional operations, EMEA. “We are delighted to renew our commitment to safety and quality through these certificates and welcome the addition of Yanbu into our network of IS-BAH registered FBOs.”
“These developments are a great testament to the dedication and professionalism our FBO teams across the network, particularly in light of the unexpected and ever-changing demands of COVID,” adds Yew Chung Low, VP for quality, environment, health, safety and security, EMEA. “I am very proud of them and their unwavering focus on meeting the needs of our customers. I would also like to extend special thanks to Martina Bartolic, quality and safety manager (IS-BAH -EMEA), Zurich, Switzerland; Nuoman Muhammad, quality engineer, Dubai; and Shaun Novy, safety and compliance coordinator, Bankstown, Australia. As our documentation task force responsible for the management and operations manual that supports EMEA and APAC's safety management system (SMS), their rigorous tracking of processes and staunch adherence to quality assurance has played a key role in our success. Thank you.”
Earlier this year, Jet Aviation received IS-BAH Stage I registration for its six FBOs in Australia as well as its two FBOs in The Netherlands, all of which were acquired by the company in 2018. The company currently has a total of 28 IS-BAH registered FBOs around the world, including nine in the US, 12 in EMEA and seven in Asia Pacific.