During 2019, Duncan Aviation's managed rotable inventory (MRI) expanded its customer base by more than a third, adding 45 per cent more available part numbers and increasing its inventory value by $2 million dollars.

Cori Hawes was recently appointed as MRI programme assistant to support the rapid growth. She joins senior rotable consignment manager Vince Cruickshank in the day-to-day management of client MRI rotables with pricing updates, restocking activities and processing core returns.

The MRI is a parts programme like no other in the aviation industry, allowing clients to sell their aircraft rotable inventory to Duncan Aviation's large customer base while still maintaining ownership, price control and oversight.

“When clients first hear about it, many think it is too good to be true,” says parts and rotables sales business development manager Chris Gress. “They think they missed something when we begin to discuss the basics of the programme.”

The basics are simple: clients ship select aircraft components from their rotable inventory to Duncan Aviation in Lincoln, Nebraska. Duncan Aviation manages all of the daily operations such as customer service, sales, marketing, shipping, exchange, repair, insurance and billing. But clients maintain ownership and control of their inventory, making all pricing and stock level decisions.

Inventories are marketed and sold to operators of helicopter, turboprop, business, regional and commercial aircraft.