Fargo Jet Center Flight School has been recognised for its high standard of accomplishment in flight training by The Aircraft Owners and Pilots Association (AOPA). Fargo has been awarded a spot in the 2019 Flight Training Experience Awards as a Distinguished Flight School, a title given to high scoring flight schools from AOPA's annual Flight Training Experience Survey.
“Creating a genuine bond with a customer is crucial to creating a positive flight training experience,” states Chris Moser, AOPA's senior director of flight training education. “Based on the direct feedback we received in the survey, there is no doubt that this year's winners have connected in a powerful way to their customers. These flight training providers are doing it right.”
Fargo flight school manager Mike Paulson adds: “We are thrilled to be recognised as a distinguished flight school again this year. We're very proud of our group and their dedication to our customers. We'd also like to thank our customers for participating in the survey and supporting us.”
“As a growing flight school, it is rewarding to see our team recognised for their teaching skills and commitment to providing superior customer satisfaction,” adds Tajae Viaene, Fargo Jet Center assistant chief flight instructor.
The 2019 awards were drawn from flight students and pilots who voluntarily reviewed their flight training experience this past summer through an AOPA online customer satisfaction survey. The process yielded an evaluation of 972 different flight schools and 1,876 individual flight instructors.