This website uses cookies
More information
The monthly news publication for aviation professionals.
Related background information from the Handbook...
The monthly news publication for aviation professionals.

Request your printed copy

Textron expands Australian customer service solutions
The two most-delivered Textron aircraft of 2018 in Asia were the Cessna Caravan and King Air 350. Textron's ASF arrangement with Premiair will facilitate customer service across the region.
Textron Aviation senior vice president, customer service Kriya Shortt.

Textron Aviation has expanded the remit of authorised service facility (ASF) Premiair Aviation Maintenance across the full suite of its platforms. These include Cessna Citation, Cessna Caravan, Beechcraft King Air, Cessna and Beechcraft piston and Hawker aircraft, at a number of Premiair's facilities across Australia.

Textron Aviation has long been a part of the vibrant Australian aviation community and this appointment helps ensure our customers have easy access to expert, factory authorised service for any requirement,” says senior vice president, customer service Kriya Shortt. “In addition to its stellar reputation for superb maintenance repair and overhaul skills, Premiair Aviation's foundation of excellent customer care and service fits well with the culture and values espoused by Textron Aviation.”

Established in 2002 in Perth, Premiair now has a national presence with additional service locations in Melbourne and the Gold Coast. Premiair's footprint spans major markets in Australia and will allow Textron Aviation customers close access to industry-leading aircraft maintenance and support, including avionics services and upgrades, scheduled and unscheduled maintenance, structural and component repair and overhaul, and refurbishment.

Textron Aviation's strong pace of investment across the Asia Pacific region demonstrates our commitment to providing customers the strongest combination of factory-direct maintenance and service solutions available,” adds Shortt. “With an installed base of more than 1,000 jets and turboprops across the region, we are excited to expand Premiair's authorisations to ensure customers flying all Textron Aviation aircraft receive the exceptional support they expect throughout their aircraft ownership experience.”

“Relationships, customer care and satisfaction come first at Premiair Aviation,” adds Premiair managing director Paul Montauban. “The entire Premiair team is excited to welcome the full family of Cessna and Beechcraft products, and their passionate owners, into our facilities to show them our commitment to quality and excellence in aircraft support.”

Other News
Textron expands Wichita interior manufacturing facility
September 19, 2023
Construction is due to complete mid-2024, and will enable efficient interior manufacturing for Textron's entire line up of Cessna Citation jets, Beechcraft King Air and Cessna SkyCourier turboprop aircraft.
Construction on track for Textron expanded parts distribution
September 9, 2023
MJets gains Gulfstream and Textron appointments
August 25, 2023
Latest Garmin avionics will be fitted to 2024 Caravan
August 4, 2023
This update for the Caravan incorporates the latest technology and innovation based on customer feedback. The GDL 60 datalink, GTX 345DR diversity transponder and GI 275 electronic standby will come as standard.