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JetSuite celebrates a decade of continuous operation
Quality of service is behind its longevity, says ARGUS Platinum-registered JetSuite, whose individualised offering, distinctive amenities and friendly pilots are moving the company into uncharted territories.
JetSuite says it has flown more Phenom hours than any other operator.

US operator JetSuite celebrates its tenth year of light jet operations in 2019, and the move into this landmark year sees the company looking ahead to the addition of new aircraft to the fleet and to the introduction of further in-cabin amenities from world-renowned luxury brands.

“We are proud that in the highly competitive world of private aviation, JetSuite now stands as one of very few operators to achieve this ten-year milestone,” says founder and CEO Alex Wilcox. “Since day one, JetSuite has been deeply committed to bringing innovation to private aviation and maintaining the best customer experience in the industry. As a result, we are well-positioned for significant growth as we enter our second decade.”

JetSuite's current fleet consists of Phenom 100s and 300s, Citation CJ3s and a Legacy 650, and the company claims to have flown more hours to date on the Phenoms than any other operator in the world. Fuelled by recent investments from Qatar Airways and JetBlue, the company is preparing to add additional, larger aircraft to its fleet in mid-2019 so as to provide a greater range of options for its clients.

The company has also unveiled a collection of amenities curated in partnership with a number of luxury brands. There is a signature cabin scent by Paris-based fragrance house Diptyque; Eternity Roses from New York-based bespoke rose atelier Venus et Fleur; vegan and cruelty-free Red Flower amenity kits; a new line of onboard snacks curated by California gourmet foods purveyor Torn Ranch; and JetSuite-branded blankets by US organic cotton bedding supplier Coyuchi. JetSuite has also partnered with LA retailer For the Furry to offer customised amenities for passengers' four-legged friends. JetSuite expects to agree additional partnerships throughout the coming year.

“Approaching this landmark anniversary, we have taken a closer look at what our customers love about JetSuite as well as how we can better serve their private aviation needs,” adds president Stephanie Chung. “Beyond our track record for exemplary customer service and the expertise of our pilots, we took a close look at how we can infuse thoughtful and luxurious touches to further elevate the JetSuite experience. In the coming months, we will reaffirm our position as a leading private jet operator, adding new aircraft to our fleet while elevating every single customer touchpoint to take JetSuite to new heights.”

Coinciding with these changes, JetSuite has refreshed its SuiteKey membership programme, providing clients with preferred, fixed hourly rates, no repositioning fees, 365-day access and guaranteed availability with 48 hours' notice. With Chairman, Founder or Executive membership levels and minmum funds starting at $100,000, SuiteKey members also have access to exclusive events and offers from JetSuite's partners. For those who fly less frequently, JetSuite continues to offer on-demand charter services.

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