Textron Aviation has established Textron Aviation Canada, a new wholly-owned subsidiary focused on expanding the company's service network. The first phase of the expansion includes the acquisition of assets of Aspect Aircraft Maintenance, an aircraft maintenance and repair provider in Calgary, Canada where a Textron Aviation Mobile Service Unit (MSU) currently operates, and a new MSU base in Toronto.
“By establishing Textron Aviation Canada we're reaffirming our support to a growing customer base in the country,” says senior vice president, customer service Kriya Shortt. “This recent acquisition and growth plan will increase our customer's access to factory-direct service, ensuring they have a local connection for technical support, parts and maintenance.”
The Calgary MSU operates as part of the Approved Maintenance Organisation (AMO) certification, approved to perform maintenance and repairs on Citation, King Air and Hawker aircraft. As part of the acquisition, the MSU team based at Calgary International airport will increase the number of technicians and expand capabilities to deliver AOG support and accomplish limited inspection items and engine maintenance.
Textron Aviation Canada is part of the company's continuous investment in locally based customer service. Earlier this year, the company added four new MSU bases in North America and introduced a line maintenance station at London Biggin Hill airport.
“Today there are more than 500 Citation, King Air and Hawker aircraft operating throughout Canada,” adds Shortt. “With our customers flying in nearly every corner of the globe it's essential that we're always within their reach, prepared to deliver the expertise and service they expect.”