Duncan Aviation says it now has the largest independent business aviation AOG service network in the world, including 27 satellite avionics shops and workaway stations as well as 16 engine rapid response team (RRT) offices.

In 2018, the company added a satellite avionics shop in Bedford, Massachusetts, and upgraded its Austin workaway to a fully fledged avionics shop, so that it now has its own repair station certificate. The company also added RRT engine teams in the Tampa, Florida, and Columbus, Ohio, areas. An engine team will soon be located in the Houston, Texas, area.

“We have 115 avionics technicians in our satellite network and 35 engine technicians who work in our rapid response services,” says satellite ops manager Matt Nelson. “We want to be the first call for operators when they need immediate support because we are confident we can quickly help them. With our strategically placed facilities and offices, a Duncan Aviation team is no more than 150 nm from the top 100 busiest business jet airports in the US. In addition, our avionics shops can perform complex avionics modifications, including ADS-B upgrades, at our locations or even in a customer's hangar.”