Jet Aviation's FBO in San Juan has become the first in Puerto Rico to qualify for Stage 1 of the International Standard for Business Aircraft Handling (IS-BAH).

David Paddock, senior VP and general manager, regional operations USA, says achieving IS-BAH registration has been an essential objective since Jet Aviation rebranded the San Juan FBO under a management agreement in 2017. San Juan now joins the eight Jet Aviation FBOs in the US and the 13 FBOs in EMEA and Asia that have achieved IS-BAH certification.

“The IS-BAH certification for San Juan maintains our industry leadership in Puerto Rico,” Paddock says. “Just as with all of our US locations, our San Juan team has been working to ensure that all of our processes meet IS-BAH standards. We started working toward certification as soon as the programme was launched. And all of our locations are already working toward the next level of registration, Stage 2, for IS-BAH standards. This demonstrates Jet Aviation's commitment to serving our customers, no matter where they are.”

San Juan is among a small number of FBOs to achieve IS-BAH registration across the Caribbean. Jet Aviation say it is one of the most convenient US airports of entry in the Caribbean for South American and European flights connecting to the US mainland. It was also the first in Puerto Rico with a full-service, onsite US Customs and Border Protection terminal to facilitate convenient customs, immigration and agriculture processing for international flights.