FBO Survey: Roskilde adds value to clients through dedication to processes
February 8, 2019
Located near Copenhagen, Roskilde Executive Handling has hit on a winning formula for business aviation handling. By meeting customers 'at eye level' and foreseeing needs before they arise, they receive top votes.
From airport entry to boarding, FBOs and handlers ensure smooth transit for high volumes
February 7, 2018
As passengers become ever more demanding, many handlers are developing the ability to predict what clients want before they ask for it. At the very least they are learning that they need to go beyond the traditional scope of handling operations to meet the increasing complexity and number of requests per client, which could be anything from faster ground transport options to individualised allergy-aware catering.