PHI began SAR operations in December 2017 in Broome, Western Australia, providing 24/7 SAR and aeromedical evacuation services. The team completed 19 missions in 2022, rescuing 146 people.

The special component plan PBH between PHI and Leonardo generates relevant benefits for the operator, based upon a data-driven approach, including configuration control, fleet forecasting and asset optimisation.

Increased flying activity has meant PHI's existing and mostly owned fleet was fully deployed, so it looked to Milestone to enable it to continue to meet growing demand.