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Vista Global Holding’s brands VistaJet and XO have received a series of accolades for service excellence and customer experience across private aviation.
VistaJet has received a Luxury Experience Commendation from The Luxury Report, recognising the company’s service in private aviation. Alongside its main Luxury Experience Awards programme, The Luxury Report, in partnership with the Lexden Group, selects a small number of businesses each year to receive a commendation in recognition of consistently exceptional customer experience.
The commendation was presented to VistaJet by Christopher Brooks, managing director of the Lexden Group, and Janos Nieddu, CEO of CDN Media, publisher of The Luxury Report. It was accepted on behalf of the company by Ian Moore, chief commercial officer of VistaJet.
Brooks says: “We were privileged to get to know VistaJet through the making of The Ultimate Experience Collection, a publication exploring the intimate customer experiences of 20 ultra-high-net-worth brands, and what became very evident was just how much VistaJet excels in this space. We are delighted to offer this recognition.”
Moore says: “We’re extremely proud of this award, which is a recognition of the importance that we place on client service excellence. Our job is to service our customers in the best way we possibly can, from the start of the experience all the way to the end, and we empower our staff to deliver over and above for every individual. We look at every single area of a journey so that we can consistently create a better experience for our members.”
This approach extends beyond the cabin across VistaJet’s suite of member experiences, including its Private World collection of curated ground experiences, VistaPet programme for those travelling with pets and Adventures in the Sky programme for children.
VistaJet has also received an Exemplary Brand Image award at the 15th China Finance Summit, recognising Vista’s strategic investment in the Greater China region and the brand’s more than 15 years of service in the region. The summit was organised in Shanghai by Chinese financial and mass media.
Recognition also extends across Vista’s portfolio of brands. Earlier this year, XO was selected for the Conde›› Nast Traveler 2026 Readers’ Choice Awards.
XO has also been named Best Private Aviation provider in Manhattan Magazine’s Best of Manhattan 2026 awards. Manhattan is published by Modern Luxury, which publishes more than 85 city and lifestyle titles across 22 US markets.