Metro Aviation has promoted Chad Laviolette to the position of operational control centre manager.

Laviolette joined the Shreveport, Louisiana-based air medical operator two years ago as an operational control centre specialist and has quickly proven himself as a trusted leader committed to safety, communication and operational excellence. With more than 30 years of combined military and aviation experience, he brings a wealth of operational knowledge and leadership to his new role.

A retired US Army First Sergeant, Laviolette led large, diverse teams and coordinated statewide recruiting operations before transitioning into civil aviation. He has experience as a licensed pilot, aeronautical chart specialist and OCC professional.

His proven ability to lead under pressure, his dedication to detail and his unwavering focus on mission success make him an outstanding fit to lead Metro's operational control centre.