Gulfstream Aerospace has opened its newest Gulfstream Field & Airborne Support Team (FAST) location in White Plains, New York. Positioned at Westchester County airport, highly skilled FAST technicians are available to support aircraft service needs both on-site and in the surrounding area.

This news further supports Gulfstream's global expansion of its FAST programme, which has continued to grow and evolve over the years, increasing its field support readiness to better serve customers and the growing Gulfstream fleet. Today, Gulfstream customer support is focused on adding new FAST bases in areas with high customer activity, like White Plains.

“We continually assess our service offerings based on fleet growth, aircraft movements and customer demand as we identify areas for expansion, enhancing our global footprint to better meet our customers' needs,” explains Lor Izzard, senior vice president, Gulfstream customer support. “Our customers remain at the centre of everything we do, and this shift in forward deployment of our FAST teams was in direct response to their feedback.”

FAST originally launched in the US to dispatch and swiftly respond to any AOG situation. The team first expanded overseas in 2011, and the programme has grown significantly since. Today there are 150 Gulfstream FAST technicians and 24 FAST bases worldwide. In 2024, the team expanded by more than 40 per cent, and new FAST team members have already been added this year with future growth opportunities in Western US, Europe, the Middle East and Asia-Pacific.

FAST is part of Gulfstream's customer support network, which comprises more than 5,500 team members and accounts for over 25 per cent of Gulfstream's total worldwide headcount.