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Hong Kong Business Aviation Centre and Cathay Pacific are enhancing JetLink, their joint “wing-to-wing” transfer service, to simplify connections between scheduled and private flights at Hong Kong International. First launched in March last year, JetLink is designed for premium travellers transiting between Cathay Pacific’s first or business class and private aircraft.
JetLink bypasses standard airport procedures and offers a fully escorted airside service. This reduces transfer time by up to one-third, cutting the journey from 75 minutes to about 45. The service has already been used by multinational executives moving between cities such as London, Shanghai, Tokyo and Paris, without disruption.
Vivien Lau, CEO of HKBAC, says: “JetLink demonstrates how business aviation can complement commercial travel. Our commitment to JetLink aims to reinforce Hong Kong’s status as a leading transit hub for business aviation while providing a personalised journey for our passengers. Leading executives of multinational corporations who have repeatedly used this service expressed satisfaction with their transit experiences in Hong Kong.”
Cathay Pacific general manager of airport service delivery Cheuk Lo adds: “We are continuously exploring ways to further elevate the customer experience as part of our vision to become one of the world’s greatest service brands. We have seen increasing demand for a seamless, time-saving connection service among our premium customers. Through the 'wing-to-wing' transfer service offered by JetLink, our customers can experience the highest levels of service with Cathay Pacific and our partner HKBAC throughout their transit journey.”
Passengers using JetLink can move directly from private flights to scheduled services, or vice versa, with full privacy and reduced wait times, reflecting what the companies describe as the future of premium transfers.