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ACE 2026 - September 8th

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RoyalJet upgrades onboard medical equipment
MedAire’s Digital Assessment Kit equips crew members with advanced medical technology, giving them immediate access to crucial diagnostic tools and to MedAire’s global medical network.

Abu Dhabi-based RoyalJet has introduced MedAire’s advanced Digital Assessment Kit (DAK) across its fleet of BBJ and Global aircraft in order to elevate onboard medical diagnostic capabilities and ensure enhanced safety measures for its travelling guests.

The kit will be integrated with MedAire’s MedLink service, which ensures instant communication with emergency room physicians who provide real-time support and crucial assessment capabilities.

“Safety is at the core of every aspect of RoyalJet’s operations,” says CEO Shafiul Syed. “That includes the medical wellbeing and safety of all our travelling guests and crew throughout their journey. This underlines a mutual commitment of RoyalJet and MedAire to innovation, operational excellence, and passenger and crew welfare. By leveraging this technology, our partnership with MedAire also exemplifies our steadfastness towards constantly elevating the overall customer experience. And, by prioritising and continuously enhancing the safety and security of our guests, this reinforces our assurance of service excellence that extends beyond the delivery of a truly personalised and luxurious experience.”

“The Digital Assessment Kit has received high praise for its cutting-edge technology and compact design, enabling easy implementation and use within the cabin environment,” adds Paulo Alves, global medical director of aviation health at MedAire. “By equipping crew members with this advanced medical technology, the partnership ensures that passengers and crew have immediate access to crucial diagnostic tools and MedAire’s expansive global medical network.”

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