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Citation VII buyers choose Duncan for complex project
When Duncan Aviation sourced and acquired a Citation VII for clients, the relatively low up-front capital cost left room in the budget for painting and refurbishment that made it feel like a much newer aircraft.
Few Citations boast a quilted seat with accent stitching.
Read this story in our October 2022 printed issue.

A Citation VII that was purchased through Duncan Aviation's aircraft sales and acquisitions team has been at the company's full-service facility in Battle Creek, Michigan to receive new paint, full interior refurbishment, Universal Insight Flight Deck install, Gogo Avance L3 and USB Power Ports.

The business partners who own the aircraft had been jet card and charter users until 2020 when the team helped them purchase a Citation S/II. The owners had been flying a bit under 200 hours per year but, once they owned their own aircraft, that number jumped to just over 360 hours per year.

“They were certainly making good use of the aircraft, but it also meant that the engine hot sections were coming due nearly a year sooner than originally expected,” says aircraft sales and acquisitions consultant Leah Alexander. “The timing of that maintenance event, along with realising they would prefer a slightly roomier cabin, led them to begin considering an upgrade.”

Since there is a cost involved in any aircraft transaction, the owners weren't looking to upgrade frequently going forward. They wanted to find a cost-effective option that would be suitable for their growing business footprint as well as family trips.

“We initially looked at Citation Excels and XLS, but by mid-2021 the market had already turned,” she continues. “The Excel/XLS is a popular model for charter operations in particular, so with charter demand on the rise by that time, our clients were getting to be priced out of their preferred airframe option.”

There are only about a third of the number of Citation VIIs built as Citation Excels, so it wasn't 'on the radar' at first. Once the Citation Excel/XLS looked out of reach, the Duncan Aviation aircraft sales and acquisitions team started casting a wider net for other suitable options.

“In the end we saw that the significantly reduced up-front capital cost for acquisition of this Citation VII gave back room in the budget for upgrades that would make it feel like a much newer aircraft, and one that the owners would feel comfortable in for years to come,” she explains.

The Duncan Aviation paint team gave the aircraft a two tone scheme with a classic white on top and dark charcoal belly, accented by a vivid orange stripe that creates a sleek design. Duncan Aviation lead designer Heather Pridemore says that the customer was looking for something classic, clean and simple that was also unique. They also wanted to include their company colours in the paint scheme.

Duncan Aviation senior completions and modifications sales rep Suzanne Hawes says: “Heather did such a wonderful job coordinating with multiple clients to meet and exceed expectations.”

The owners also wanted a warm interior that was updated, clean and modern. The wood is all wood grain laminate and the countertops in the lav and galley are a modern stone look laminate as well. The seats are a custom design with quilting, accent stitching and a new modern-style headrest.

“There are not many Citations that have quilting in the seats, so I was able to be super creative in coming up with a modern design,” says Pridemore. “The owners loved the look of quilted seats with accent stitching.”

The transformation turned a dated interior into a clean and modern environment that will withstand the test of time. “It's just so fresh and updated,” says Hawes. “We are all so proud of the completed work.”

The owner adds: "We were extremely impressed with the work, and more importantly, we are grateful we chose Duncan Aviation for this refurbishment. The project was simply too complex to go anywhere else."

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