Duncan Aviation has appointed Randy Miller as manager of the paint shop at its full service facility in Battle Creek, Michigan. Miller assumed his new responsibilities in August 2021, after having performed maintenance on aircraft at Duncan Aviation for the last eight years.

"With Randy's years as a team leader in the airframe department, he has an understanding and drive to achieve our customers' expectations,” says director of aircraft maintenance Travis Grimsley. “Bringing this dedication and passion to the paint shop will ensure it continues to provide a high quality product and exceed customers expectations."

Miller worked for several MRO stations before coming to Duncan Aviation eight years ago, and prior to that he worked with cars.

“I plan to restructure a little and add a third team to increase our efficiency and capacity,” says Miller. “We truly have unlimited potential here. We have a great product right out of the hangar now, and I'm pleased with our level of service, the quality of our work and our attention to detail. Nothing is broken, so I don't need to fix anything. However, we can make the most of our hangar space and manage time more effectively by adding another team.”

Miller attended his first industry paint forum in Provo, Utah last month, and he found it especially valuable. These small forums allow invited industry paint professionals to share information in an effort to collectively raise the industry benchmark, reduce corrosion and improve painter safety.

“It's a good way to locate resources and meet people in the industry with whom we can work in the future,” adds Miller. “I learned a great deal at the forum and look forward to attending again next year.”