This website uses cookies
More information
Business Air News
Business Air News
The monthly news publication for aviation professionals.

Why visit ACE ’25?

Related background information from the Handbook...
The monthly news publication for aviation professionals.

Request your printed copy

On Air Dining says customers are flocking back
On Air Dining has maintained 40 per cent revenue from newly acquired customers, despite its competition reopening in July. Both its Stansted and Farnborough facilities underwent streamlining during the pandemic.
In an exceptionally difficult time for job creation and retention, OAD has made new hires at Farnborough.
Read this story in our October 2020 printed issue.

While remaining open during the COVID-19 lockdown, On Air Dining’s focus on investment and efficiency has led to July and August revenues being 45 per cent ahead of projections and trending higher than the London private aviation recovery rate. At a time when survival required bold decisions, CEO Daniel Hulme chose to remain operational during the lockdown period to properly support customers flying through the pandemic.

With the majority of private aviation caterers closed for business during lockdown, his decision has proved to be a successful one as customers old and new have returned to OAD’s quality and service as business aviation continues to lead the post-COVID lockdown recovery. On Air Dining has maintained 40 per cent revenue from newly acquired customers, despite its competition reopening in July. Both its Stansted and Farnborough facilities were streamlined for efficiency to better service last minute requests. Farnborough airport maintained its position as one of the busiest airports in the London area and so it was necessary to hire additional staff at the Farnborough unit to meet current demand and future growth, despite other caterers laying people off and closing facilities.

Hulme comments: “It was important to me that we remain open during lockdown to continue to support our customers and crews in their effort to get passengers and supplies safely to their destination. It was most certainly a risk, but it has paid off in customer goodwill and, of course, increase in market share. I’m incredibly proud of our success in such a competitive market and feel we are better positioned for growth in the post-recovery market. The team’s dedication to safety, service and continual improvement was key.”

Other News
 
Farnborough enters New Year with exclusive brand partnerships
January 27, 2025
Edmiston branding will be featured in a redesign of a passenger lounge and on external signage, while Lugano has branded a newly designed lounge and a feature wall in the security screening area.
Voluxis expands into larger Farnborough HQ
December 19, 2024
The company aims to enhance operations and attract talent with larger facilities ahead of an upcoming fleet expansion.
Cjet sets up Quebec hub for FBO and charter
November 23, 2024
The corridor between Quebec and Montreal is an untapped market according to Cjet, and its new venture is looking to take advantage of this. The organisation is offering an EC120 and a Piaggio Avanti for charter.