Imperium Jets, a charter brokerage based in Los Angeles, has added four aircraft to its fleet and has experienced a 300% increase in demand for its services. It is also connecting travel agencies with private jet operators using a unique combination of global distribution software and high level personalised customer service. Since the onset of the COVID-19 crash in March and the associated economic crash it caused to the travel industry, Imperium saw a threefold increase in demand. These brokers, among them many former travel professionals, have been signing up to save their otherwise greatly damaged businesses, and to provide them with a lifeline from the still active private jet industry.

Part of Imperium Jets' offering is its backend logistical services that a travel agent would otherwise be expected to perform. This primarily includes connecting the agents with an 83,000 strong private airplane operator network and even offering extra specialty services like 'by the seat' chartering. Additionally, in order to provide a more specialised service, it also has on hand Imperium operated jets. The two original jets are located in Chino, California and are chartered at cost for customers flying in and out of California. Recently the company added four more jets to its inventory; two more in California, and two based out of Oklahoma.

The Imperium team has chosen to operate at full throttle in spite of the challenges posed by the coronavirus. These challenges include suddenly closed airports, changed flight routes and increasingly challenging time constraints and deadlines. Furthermore, Imperium Jets has adjusted to the new reality by shifting and helping shift travel agents' focus from passenger jets to cargo jets and rescue flights. Imperium Jets has organised and conducted rescue flights, bringing stranded vacationers and businessmen to their native countries from places where there are no commercial options.

“Travel brokers, some with little background in private aviation, are coming to our business because we have provided clear results; they make an average of $15,000 per deal, in a market that's struggling mightily,” says Lidor Revah, Imperium Jets co-founder and CEO. “Moreover our outcomes come from our successfully gauging the needs of the market and more importantly seeing how we can help in these challenging times. This translates to an effort to simplify the entire booking and travel process and to provide especially unique offerings and services which distinguish us.”

Imperium Jets' increasing access to jets and brokers further enables it to accomplish missions that today otherwise would be impossible.