Group FBO director Ettore Poggi says: “It makes me very proud that our Dubai FBOs have been recognised by the International Business Aviation Council and awarded the IS-BAH accreditation. The accolade demonstrates our unwavering commitment to service excellence across the business. We have exhibited high performance levels in a range of key areas, including safety management, customer care and ground handling. The certification demonstrates our commitment to delivering world-class services across our entire FBO network.”
Regional FBO manager Dumani Ndebele adds: “We are absolutely delighted to have achieved IS-BAH certification at our Dubai facilities. This is a true testament to the hard work and dedication shown by our staff and everybody involved.”
All FBOs in the ExecuJet network meet NATA Safety First standards, and with the addition of the Dubai facilities, seven of ExecuJet's 25 FBOs are now IS-BAH accredited. Those that gained Stage I accreditation this year include Brussels and New Delhi, while in September, ExecuJet's Zurich FBO became the first facility to gain IS-BAH Stage II accreditation in Switzerland.
ExecuJet is also to co-manage the FBO facility at Switzerland's Altenrhein International airport after entering a partnership with Airport St Gallen-Altenrhein.