Pilatus Business Aircraft has promoted Piotr ‘Pete’ Wolak, formerly vp of customer programmes, to the newly created position of vice president of customer service. The position brings customer support, logistics and programme functions under one organisation to facilitate full-spectrum customer service.

Wolak was formerly responsible for development and implementation of new customer programs to support the PC-12 fleet. He was instrumental in creating the Planetrax, Planeworx, and Diagnostix PC-12 support systems recently unveiled at the 2002 NBAA Conference.