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The monthly news publication for aviation professionals.

ACE 2026 - The home of global charter.

The bimonthly news publication for aviation professionals.

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PERSPECTIVES – Business aviation through the eyes of the cabin crew:
"Who hasn't been dreaming of flying ever since she was a little child? Well that dream came true for me ten years ago when I finally decided, after much hesitation, to join the world of flight attendants."

"Who hasn't been dreaming of flying ever since she was a little child? Well that dream came true for me ten years ago when I finally decided, after much hesitation, to join the world of flight attendants. My first job was in Kuwait – a bold choice but a wonderful experience. It literally changed my life and I started a trip I have not regretted!" So says Georgia Mazaraki, cabin crew manager of Interjet SA.

"After a career in the airline industry, I decided to pursue a job in business aviation, and for the last five and half years have worked for Interjet SA in Greece.

"Business aviation is a totally different experience, since at any moment you could be called in for duty. This fundamentally affects private life but it may then result in a hot espresso at an Italian plaza or a stroll by the riverside of the Seine under the morning sun in Paris.

"And then there are the passengers. In a private flight you are usually a single-person crew. The customers are demanding and you must be efficient in order to satisfy all their requests. It is a huge responsibility to achieve a high quality service level in order to provide an extraordinary flight experience while maintaining flight safety standards. It is a challenge to exercise all the things one learns through the years: preparation, absolute discretion and alertness, calmness, unwrinkled, smiling and sweet-voiced behaviour.

"The most exciting part of this job is that each trip creates a new experience, like a first-time visit to a destination and a whole new set of pictures, sounds, smells, feelings, places and characters that go deep into your heart and mind.

"Three years ago I was given the opportunity to become a cabin crew manager. In order to combine my professional experience with a better knowledge of human interaction within a business environment I started my studies for a diploma in human resource management.

"As manager I am responsible for five full-time flight attendants. The main reason for preferring permanent cabin crew is the common culture that employees adopt through the years of working in a specific environment and thus we may then cultivate a shared way of thinking and behaving in relation to our customers and the issues that might occur.

"The best reward for our efforts is when customers who charter a plane for the first time become regular clients. I would definitely recommend this career. It is no coincidence that we always say "I'm flying" instead of "I'm working".

– Georgia Mazaraki, cabin crew manager, Interjet SA