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The German MRO and business jet completion provider Lufthansa Technik and Air Routing International have signed a Memorandum of Understanding for offering joint services.
Lufthansa will provide technical support for customers of both companies such as trouble-shooting activities, logistics for spare and exchange parts and the dispatch of action teams; Air Routing will provide operational support to Lufthansa’s vip customers such as flight planning, aeroplane and passenger handling and will also arrange contacts to local FBOs. All initial customer contacts will be routed through a Lufthansa Technik call centre.
A spokesman for Lufthansa said: “The cooperation enables us to broaden our portfolio of services, especially at smaller locations around the world.”
Beginning with some European, Middle East and North American key airports, the company says these services could be expanded to more than 250 locations around the world.