Press Release
Issued by Pilatus Aircraft.
August 13, 2008
Pilatus Aircraft is delighted to announce that they have once again received the highest industry honors for excellence through the 2008
Product Support surveys. PC-12 owners have consistently placed Pilatus at the top of the leader board having now won the "Professional Pilot"
product support survey for the last 7 years. The results of this important survey show that Pilatus achieved first place in all seven categories
(company response time, spares availability, cost of parts, speed in AOG service, tech manuals, tech reps, service satisfaction) which in turn is a
source of great satisfaction for group employees worldwide. In addition, Pilatus has also achieved top marks from "Aviation International News"
for the past 5 years.
Speaking from Pilatus headquarters in Stans, Switzerland, Oscar J. Schwenk, President of Pilatus Aircraft Ltd commented: "As the worldwide fleet of PC-12 aircraft continues to grow, Pilatus has once again proven that we are committed to the delivery of a customer support experience that
is nothing short of excellent. We place great value on the loyalty and trust shown by our customers and we are very happy that they choose to reward us through these independent product support surveys."
With over 2,000,000 hours of flight time, the PC-12 has gained a reputation for quality, versatility and efficiency. Featuring a number of significant improvements over its predecessor, including a fully integrated Honeywell Primus Apex avionics system, a completely new cockpit designed by BMW Group Designworks USA, and a more powerful Pratt & Whitney Canada PT6A engine, the PC-12 NG and Pilatus once again set the bar for product support and quality. Minimizing downtime is vitally important to PC-12 operators and Pilatus strives to maintain its enviable track record.