Press Release
Issued by AirX Jet Support.
June 15, 2020
Business jet operator AirX has announced that its jet support division, based at its new Diamond Hangar facility at Londonn Stansted airport, is now open to all aircraft owners and operators.
AirX Jet Support opened over four years ago with the acquisition of EASA Part 145 approved maintenance facility Hamlin Jet Services at London Luton airport in order to take control of some aspects of its growing fleet maintenance requirements. Running one of Europe's busiest charter companies demanded a different approach to the typical aircraft maintenance. The opening the second, much larger, facility at the Diamond Hangar allows ample space for growth.
AirX Jet Support's focus is on transparent billing, pre-agreed fixed cost agreements and working within strict timelines. The company is focussed on what an operator actually wants from a maintenance provider, driven by experience, and believes a lot of owners/operators will appreciate this methodology.
Holding both UK and Maltese Part 145 licences, AirX Jet Support maintains the Bombardier Challenger 300, 604, 605 and 850 and Embraer 145/Legacy 600/650 and ERJ 190/Lineage 1000. The company also expects to offer Global Express and Citation X maintenance in the near future as it adds further capability.
Considering the make-up of the AirX fleet, this focus is not surprising. The Jet Support team recently carried out a 144-month check on a Legacy 600, which was finished on time and on budget, including landing gear replacement, ADS-B upgrade and new interior. It has started a similar programme on a Challenger 850 and is currently ahead of schedule.
John Matthews, AirX chairman and founder,, commented: “We are one of Europe's most active operators, and as such, we saw the necessity of building an in-house aircraft maintenance division in order to control the unjustifiable costs of third-party organisations. I have always wanted to build a maintenance facility and begin third party servicing, not only because we would be our own customer but because we could build strong relationships with friendly competition and private owners, by offering available slots in between our in-house heavy checks. By opening our facility at the Diamond Hangar, we now have space to dramatically increase our maintenance ability for both new aircraft types as we grow our fleet, but also to offer owners/operators a new option.
"The straightforward approach we take is born out of the frustrations of the relentlessly questionable invoices we received including parts handling/shipping, “AOG/Urgent” costings, stores fee, an entire batch of clips/sealant/oil when a fraction had been used as well as towing fees and labour hours that did not correspond to job tasks.
"AirX Jet Support operates transparently; we set fixed timelines and budgets and stick to them.”
