This website uses cookies
More information

See more information from the Business Air News Handbook

FAL Aviation UK

Press Release

Issued by FAL Aviation UK.

January 29, 2007

Pioneering online quotation system boosts corporate aviation at fast-growing Kent Airport

Arranging executive flights in and out of one of Britain's newest and fastest-growing airport gateways has just got easier thanks to a ground-breaking online self quoting and handling request solution.

The sophisticated online system was unveiled in January 2007 by FAL Aviation UK, the fixed base operator at London Ashford Airport (Lydd) in Kent. "This is the only online solution of its kind in the UK or Europe that we are aware of and represents a major innovation in the corporate aviation industry," said marketing manager Tim Gill.

The system allows brokers, clients and charter operators to get real-time pricing for handling services provided at the fast-expanding Kent airport, including accommodation, catering and out-of-hours charges. The system even automatically generates passenger manifests for Customs and Immigration Services.

Tim Gill said that the system is simple, quick and easy to use and is available to brokers and clients worldwide 24 hours a day, 365 days a year. "International clients are no longer slaves to time zones and normal operational hours on the other side of the world, and can obtain instant quotes for services just by logging onto our executive aircraft service at www.falaviation.com.

"Whether you are in Riyadh or Reykjavik, Atlanta or Athens, sitting in an airport lounge or a hotel lobby, you can access our online system to make a booking at Lydd. Our user-friendly system leads the client through a menu of handling services, enabling each client to dictate their own requirements. The system auto-calculates the relevant airport charges so that by the time the client completes the process he has access to an instant quotation.

"Crucially, requests can be saved and amended online as many times as necessary until the final request is confirmed by the client."

Tim Gill added: "The industry norm is for FBOs to respond to enquiries by manually calculating the cost of providing the handling services requested. This can be time-consuming and laborious if the prospective client is in North America or the Far East. Our new system is instant and we're not aware of anyone else who provides this real-time service in the UK or Europe.

"In addition to these benefits for clients, this sophisticated new system also helps to streamline our own administration, accounts and management procedures, so this really is a win-win solution."