From airport entry to boarding, FBOs and handlers ensure smooth transit for high volumes
February 7, 2018
As passengers become ever more demanding, many handlers are developing the ability to predict what clients want before they ask for it. At the very least they are learning that they need to go beyond the traditional scope of handling operations to meet the increasing complexity and number of requests per client, which could be anything from faster ground transport options to individualised allergy-aware catering.
London City Airport is expanding its FBO area size by 50 per cent and assessing how it can attract business from large charter aircraft. This follows the extension of its corporate aviation facilities with the launch of Northolt Jet Centre Premier Passenger Service (PPS).